Common Installation and Update Errors

Common Issues When Installing or Updating the Plugin

Sometimes, though quite rarely, you might see an error message when trying to install or update the marketgoo plugin. Here are some common errors and what they mean. If you come across any of these, don't worry—our support team is here to help you out.

Error: Could not create directory or folder

This message pops up when your server doesn't have the right permissions for certain files or folders. The ones causing trouble will be listed right after the error.

Error: Destination folder already exists

This error generally means one of three things:

1. You've already installed the plugin.
2. You've renamed the wp-content folder of the plugin.
3. There was a hiccup during installation, which led to the creation of the folder but left its files missing or corrupted.

Error: Uploaded file exceeds the upload_max_filesize directive in php.ini.

This error is telling you that your web host or server has a file size limit for uploads, and your file has exceeded that limit.

Fatal error: Allowed memory exhausted

This error comes with a longer message that might look a bit like this:

Fatal error: Allowed memory size of #### bytes exhausted (tried to allocate #### bytes) in /PATH_TO_WORDPRESS/wp-content/PATH_TO_PROBLEM/FILE.php on line ###

This error occurs when your server runs out of memory trying to carry out a task. The plugin or theme causing the error can usually be found in the part of the message that comes after '/wp-content/'.

Error: Download failed. server certificate verification failed

The full message reads:

Download failed. server certificate verification failed. CAfile: [Path_to_Certificate] CRLfile: none

In simpler terms, your website doesn't recognize the SSL certificate of the place you're downloading from.

White Screen

A white screen is usually due to a conflict between plugins and/or themes during the activation process. To learn more about this, check out this guide on common WordPress errors.

Error: Plugin update failed

You may encounter this error when attempting to update the plugin. This is usually due to a problem with your WordPress installation or server that prevents updates from being installed correctly.

Solving the Problem: Each of these errors has a different cause and will require a different solution. It's best to contact our support team if you encounter any of these errors. They are equipped to guide you through the troubleshooting process and help resolve the issue.

Remember, the above errors are quite rare, and most users install and update the marketgoo plugin without any issues. However, if you do encounter an error, don't worry. Our team is here to help!

Final Thoughts

Errors can be frustrating, but they're just part of the process. Don't be disheartened if you encounter one. With a little patience and assistance from our support team, you'll have the marketgoo plugin installed and working in no time.

For any further questions or assistance, don't hesitate to contact our support team at support@marketgoo.com. We're here to ensure your journey with marketgoo is as smooth as possible.

Happy optimizing!